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Since its establishment on 1989, PT Bank DBS Indonesia has become one of the deep-rooted banks in Asia. The bank is part of DBS Group Singapore and has now 37 branches, two cash offices and 1,600 active employees spread across 13 big cities in Indonesia, serving comprehensive banking services for corporation, micro, small and medium enterprise, and consumer banking activity. DBS Bank Indonesia’s credibility has been approved by The Asset as the “Best Wealth Manager in Indonesia” and by Global Finance as the “Best Foreign Exchange Bank in Indonesia”, while also achieving ‘Very Good’ accreditation in asset category of 50 trillion IDR up to under 100 trillion IDR from Infobank
In fulfilling its commitment to further serve the community, DBS Bank Indonesia just recently launched digibank by DBS, a mobile-based bank that utilizes innovative technology from biometric to artificial intelligent/AI. Paulus Sutisna, the President Director of DBS Bank Indonesia optimistically assessing majority customer behaviour that has apparently shifted into active internet/smartphone user. He believes that digibank will facilitate clients for a more effective and practical banking experience.
Biometric technology eases clients from Greater Area of Jakarta to open an account with a digibank agent despite location and time boundaries, since all data are going to be put directly into the system with biometric recognition. Even more, artificial intelligence virtual assistant is always available for inquiries 24/7 for any matter even as minor as asking how much your latest balance is, or what is your most recent five transactions. A built-in Spending Tracker feature helps client to individually custom their spending plan, from foreseeing, tracking and analysing the data. On top of all, 3 per cent interest is offered without any administration fee and minimum balance, and up to 6.25 per cent for deposit balance – all with all bank access digibank transfer and chargefree ATM cash withdrawal.
DBS Group itself has more than 280 branches spread throughout 18 countries in Asia, with the highest accreditation in Asia-Pacific. Euromoney and Efma Accenture awarded DBS Bank as the “Best Digital Bank in the World” and the “Best Bank in Digital Distribution”, and proudly holding the title of ‘Safest Bank in Asia’ for eight years consecutively from2009 to 2015.
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