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INDONESIA

General

Payment

Shipping & Return

Bookshelf

Rules and Policiest

These Terms of Use regulate the use and access to platform (defined below) and the use of the service (defined below). By accessing the Platform and / or using the Service, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not / stop accessing and / or using the Platform or the Services.
Our policies are designed to create a safe and fair environment for all members. Learning what's allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.


Definition

  • Terms & Conditions is an agreement among The Seller, Buyer and RegistryE that provides the list of rules about right, obligation and responsibility for Seller and Buyer also the steps of using the service in our website.
  • Users are the ones who use the service of RegistryE.com, not only limited to the buyer, seller or other parties but also who merely visit our web.
  • Sellers and buyers are a registered users who make requests on goods / services sold by the Seller on the Site of RegistryE.com and the one who open a shop and / or make an offer on a Goods / Services.
  • Products/Items are the objects that physically can be delivered / meet the criteria for delivery of goods by Our Quality Control Team and the Logistic Company.
  • The official account is a joint account agreed by RegistryE.com and users to the process of buying and selling on our site.

Account and Membership

  • We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion.
  • In using or accessing your account, you are not allowed to:
    1. post, list or upload content or items in inappropriate categories or areas on our sites
    2. breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status
    3. use our Services if you are not able to form legally binding contracts (for example, if you are under 18 years old), or are temporarily or indefinitely suspended from using our sites, services, applications or tools

Authenticity

For sure, we may guarantee trusted store, items and hotel appeared in our website. A rigorous process happens before any item is posted on the Website. As the third party, we cannot guarantee about the authenticity the items.


Product

  • The price paid by the customer should be the price listed at the time orders placed by Customer and transmitted to the Seller (through the Platform).
  • Sellers and Buyers are not allowed to post, list or upload content or items in inappropriate categories or areas on our sites.
  • Sellers are responsible for post false, inaccurate, misleading, deceptive, defamatory, or libelous content.
  • Our in-house Appraisal Team evaluates the product based on its condition, brand, model and current market value. We make sure our prices are fair both to our sellers and buyers.
  • All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be attached with the item. Products without all applicable tags are not acceptable for return.
  • Registrye is a distributor and NOT a publisher of the other Publications except Registry Indonesia Magazine and so Registrye has no editorial control over the content, including opinions, advice, statements, services, offers etc., that is represented in other magazines. So Registrye will not take responsibility for the accuracy or the reliability for any information or facts provided therein or that is made available through the service, by anyone other than authorised Registrye employees who are acting on their official capacities. Accordingly, we have no editorial control over other Publications. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties, including those made in Publications offered by the Service, are those of the respective author(s) or publisher(s) and not of Registrye.

Forbidden Products

You may not post or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. We have chosen to also prohibit the posting of other categories of items which may not be restricted or prohibited by law but are nonetheless controversial including:

  • Items that encourage illegal activities
  • Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance
  • Giveaways, lotteries, raffles, or contests
  • Stocks, bonds, investment interests, and other securities
  • Pornographic materials or items that are sexual in nature
  • Items that do not offer a product or service for sale, such as advertisements solely for the purpose of collecting user information
  • Non-transferable items may not be posted or sold through the Site. Many items including lottery tickets, airline tickets and some event tickets may not be resold or transferred
  • The posting or sale of stolen property is strictly forbidden on the Site, and violates international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.
  • The listing or sale of any animal (including any animal parts which may include pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation is strictly forbidden on the Site.
  • Artifacts, cultural relics, historical grave markers, and related items are protected under the local laws and other jurisdictions and may not be posted or sold through the Site
  • The trade of cultural relics (including personal collection relics), gold, silver, other precious metals, rare animals and their products from the PRC to foreign (non-PRC) parties is strictly prohibited under PRC law and is accordingly prohibited on the Site
  • We strictly forbids the sale and purchase of currency, coins, bank notes, bonds, money orders, currency in digital or any intangible form (e.g. crypto-currency) and other securities, as well as the equipment used to produce such items

Policy Enforcement

When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.


No Spam, Spyware, or Virus

Spam, Spyware, or virus are not allowed in our site. Always keep and arrange your preferences so that we can communicate as your wish. You are not having any authority to add another user (even the one who were shop in your store) to your mailing list (Email or letter) without their agreement. You are not allowed to send a message that contains spam, spyware or virus through our site. If you want to report a suspicious message, please contact us at our email address below.


Changes to Privacy Policy

RegistryE.com can periodically review the proficiency of this Privacy Policy. We reserve the right to modify and change the privacy policy at any time. Any changes to this policy will be published on the site.


Severance

  • Cancellation by Buyer: buyer can cancel order if product has not been shipped by the seller. For further information please contact Customer Service.
  • Cancellation by Seller: seller may cancel or suspend delivery of the products immediately after a written notification and / or directly via Customer Service in case one of the following events:
    1. The product out of stock or not available
    2. Customer violates the transaction Rules and Policies, Terms and Conditions of Use, Terms & Conditions of Sale, or other applicable provision in the site
    3. Customer is claimed bankrupt by a court or authorized body
    4. Suspicions of fraud or cheating in any ways based on our investigation or the Seller

Our Rights

YOU UNDERSTAND AND AGREE THAT REGISTRYE.COM HAVE THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LAWS, REGULATIONS, ADMINISTRATION, TAX, LAW ENFORCEMENT OR GOVERNMENT OR OWNER OF RELATED RIGHTS, IF WE HAVE REASON FOR REASONABLE THAT CAN BE TRUSTED THAT THE DISCLOSURE OF YOUR PERSONAL INFORMATION REQUIRED FOR LIABILITY WHATSOEVER, AS CONDITIONS OR ADJUSTMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF ORDER, INSPECTION AND / OR REQUEST RELATED PARTIES. EXTENT PERMITTED BY APPLICABLE LAW, IN THIS CASE YOU DO NOT AGREE TO ANY OF OUR DEMANDS FOR DISCLOSURE OF YOUR PERSONAL INFORMATION.

Order Transaction

When making a purchase of Goods, Buyer agrees that:

  • Buyer responsible to read, understand, and agree to the information / description of the overall goods (including but not limited to color, quality, functionality, and others) before making an order or commitment to buy.
  • The buyer acknowledges that the actual color of the product as seen on the website depending on the computer monitor. RegistryE has done its best to make sure the colors in the photographs displayed on the website emerged as accurate as possible
  • We only received US Dollar as our currency for all transaction.

Payment

  • You can pay the product using one of the methods of payment specified by RegistryE.com, PayPal.
  • RegistryE is not responsible for using other methods of transaction.
  • Failure to pay:
    1. If buyer fails to make payment in accordance with the terms and conditions within 1 x 24 hours, so RegistryE.com will cancel the transaction.
    2. Buyer understands and agrees that any delivery problems caused by delay in payment of goods are the responsibility of the buyer.

What customer needs to know in doing the transaction?

  • First, making the payment through Paypal and receiving the order confirmation e-mail.
  • Second, track the package on the website (My Account – My Purchase) and or pick up the order at your nearest DHL store. Your items will be sent directly if you are located in Jabodetabek area.
  • You can only return within 3 days after your purchased
  • Item(s) must be unworn and unwashed with all original tags/labels attached
  • Submit a review about the seller after any transaction
  • Do not hesitate to contact us : cs.id@registrye.com for any problem or complain

Shipping Product

  • Address: the products will be deliver to your registered address on your account, unless your address changed make sure to check again the shipping information before making a purchase.
  • The shipping & packing: shipping and packing fees as stated in the Order.
  • Duty, customs tariffs and VAT are set by the local government and determined based on a combination of the destination of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will be determined during your checkout.
  • Tracking: You can track the package on the website (My Account – My Purchase) and or pick up the order at your nearest DHL store.
  • Delivery period: Estimate time of delivery of the product depends on your shipping address area. Seller will make every reasonable effort to provide products to you within the delivery period that has been stated (within 24 hours for small items and 7 up to 30 days for large items). If your product shipments delayed due to the stock of Product, Sales notify you via e-mail and your products will be shipped as soon as possible when it becomes available to the Seller. The delivery period is not the essence, and the Seller is not responsible for delays in delivery.
  • Acceptance: In case you do not receive the products with the delivery period is projected and provided on the platform, then you need to tell RegistryE no more than three (3) days immediately from the date of delivery. If RegistryE not receives your notice within three (3) days, then RegistryE.com will assume you have received the products.
  • Each transaction have a maximal purchase about S 10,000 SGD/USD, if your transaction exceed the limit, please call our Customer Service for help.
  • RegistryE does not guarantee all the damage that occurred when the products were shipping.
  • If an item arrives damaged, please contact our Customer Service team within 5 days of receiving.
  • Buyer is responsible for return shipping charges, depending on the seller's return policy and the reason for the return.
  • Buyer need to ship the item back to the seller within 24 hours of receiving an item when returning an item for a replacement/exchange by using DHL.
  • In the event you may wish to cancel your order, you may contact our Customer Service. No cancellation fee will apply if this is done before the order has been shipped
  • To make a reservation you must be aged over eighteen (18) years old and have full legal capacity to make the transaction (or have authorization from your legal guardian).
  • You must use a credit or debit card that you own, issued in your name, and make sure that there are sufficient funds to cover the transaction costs.
  • Any fees incurred by you for authorizing a transaction that results in an over-drawing of your account are not the responsibility of RegistryE.

Payment Refund

Each cancelled transaction in the marketplace and store section will be charged a fee of 100 dollars.
All refunds based on the return of products that valid or appropriate.


Return & Exchange Product

  • When you order from a seller, your return will be sent back to the seller instead of RegistryE.com. While most sellers offer a returns policy equivalent to RegistryE.com's, some seller returns policies may vary.
  • Each cancelled transaction or exchange product in the marketplace and store section will be charged a fee of 100 dollars.
  • All products on RegistryE.com must have a manufacturer's warranty, RegistryE will help buyer in facing any difficulties by communicate with the seller related to a product warranty.
  • If you need to exchange your item for a different size or color, you can contact the Store.
  • Any returned products that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
  • New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
  • No return and refund for all beauty product.
  • No refund for any transaction at Marketplace section.
  • Bookshelf section are final and no refunds in full or in part will be issued to you.
  • Only some products that can be exchanged, within 7 days, subject to the following terms and conditions:

Our digital book shelf that not only facilitate our readers in finding and reading their favorite magazine in digital form but also helps the publisher in publishing the digital form of their magazine. Publisher must meet RegistryE.com minimum performance standards which will be attached in email. The membership fee is 50:50 from magazine’s price that will be paid to the publisher at the end of the year.


Arrangement of storefront

  • You will maintain and promptly update that information to keep it true, accurate, current and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, including the selection and use of all content and services.
  • The publisher needs to provide the PDF file of the magazine.
  • The publisher are allowed to edit or delete their data or information only 3 times in a month. If the user exceeds the specified limits, we will send a notification by phone or electronic mail.

Rules and Policies

These Terms of Use regulate the use and access to platform (defined below) and the use of the service (defined below). By accessing the Platform and / or using the Service, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not / stop accessing and / or using the Platform or the Services. Our policies are designed to create a safe and fair environment for all members. Learning what's allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.


Definition

  • Terms & Conditions is an agreement among The Seller, Buyer and RegistryE that provides the list of rules about right, obligation and responsibility for Seller and Buyer also the steps of using the service in our website.
  • Users are the ones who use the service of RegistryE.com, not only limited to the buyer, seller or other parties but also who merely visit our web.
  • Sellers and buyers are a registered users who make requests on goods / services sold by the Seller on the Site of RegistryE.com and the one who open a shop and / or make an offer on a Goods / Services.
  • Products/Items are the objects that physically can be delivered / meet the criteria for delivery of goods by Our Quality Control Team and the Logistic Company.
  • The official account is a joint account agreed by RegistryE.com and users to the process of buying and selling on our site.

Account and Membership

  • We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion.
  • All the seller should be a member of the Registrye.com
  • RegistryE.com expects sellers to consistently provide service that result in a high level of buyer satisfaction. This includes setting and meeting buyer expectations by providing excellent customer service from beginning to end.
  • Registrye reserves all rights to monitor the content published and inputted by you for the purpose of determining whether you are compliant with these terms and conditions and other operating rules determined by Registrye. Registrye has the right to take decisions about the content and delete them at its own will.

Authenticity

For sure, we may guarantee trusted store, items and hotel appeared in our website. A rigorous process happens before any item is posted on the Website. As the third party, we cannot guarantee about the authenticity the items.


Policy Enforcement

When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.


No Spam, Spyware, or Virus

Spam, Spyware, or virus are not allowed in our site. Always keep and arrange your preferences so that we can communicate as your wish. You are not having any authority to add another user (even the one who were shop in your store) to your mailing list (Email or letter) without their agreement. You are not allowed to send a message that contains spam, spyware or virus through our site. If you want to report a suspicious message, please contact us at our email address below.


Changes to Privacy Policy

RegistryE.com can periodically review the proficiency of this Privacy Policy. We reserve the right to modify and change the privacy policy at any time. Any changes to this policy will be published on the site.\


Our Rights

YOU UNDERSTAND AND AGREE THAT REGISTRYE.COM HAVE THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LAWS, REGULATIONS, ADMINISTRATION, TAX, LAW ENFORCEMENT OR GOVERNMENT OR OWNER OF RELATED RIGHTS, IF WE HAVE REASON FOR REASONABLE THAT CAN BE TRUSTED THAT THE DISCLOSURE OF YOUR PERSONAL INFORMATION REQUIRED FOR LIABILITY WHATSOEVER, AS CONDITIONS OR ADJUSTMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF ORDER, INSPECTION AND / OR REQUEST RELATED PARTIES. EXTENT PERMITTED BY APPLICABLE LAW, IN THIS CASE YOU DO NOT AGREE TO ANY OF OUR DEMANDS FOR DISCLOSURE OF YOUR PERSONAL INFORMATION.


Order Transaction

When making a transaction, publisher agrees that:
  • Publisher responsible to give the actual information before displaying the magazine.
  • You agree that the use of Registrye.com, the application and its services, are at solely at your own risk. Neither Registrye.com nor its associates content providers guarantee that the service will be completely uninterrupted or error-free or foolproof against miscreant activities. Nor do they warranty that you will get the exact results as expected or promised by the website or product.
  • The website and the application are provided on an “AS IS” basis with no warranties expressly stated or promised regarding the results that would be obtained from the use of it. Warranties are only indicated and are liable to change or differ based on your usage or in cases of emergency or inevitable technical problems.
  • We only received US Dollar as our currency for all transaction.

Payment

  • Publisher must have a Paypal account for any transaction.
  • RegistryE is not responsible for using other methods of transaction.
  • Seller will get paid after all the transaction processes were completed within 1 month.