Human needs for wireless telecommunications and media (multimedia) facilities in the last decade is increasing. Telecommunications infrastructure that previously existed only in big cities or metropolitan, has now penetrated to remote areas, This condition demands the increasing needs of mobile phones or commonly known as mobile phones. Therefore, as one of the largest Mobile Retailers, Erafone became the solution of those needs. The company entered the retail business by opening outlets of Erafone offering a variety of original Nokia brand phones and their accessories. In 2004, Erafone officially became the official retail distributor for Sony and Samsung brands in late 2005. Erafone is committed to constantly innovate in order to meet the demanding needs of telecommunications and markets. These commitments are maintained and maintained by providing added value and quality, as well as professional service to he customers. The entire business is supported by the spread of 200 Erafone outlets with 18 branch offices in Jabodetabek and other major cities throughout he archipelago.